APP COMRADE

Apple / finance / PAYPAL - PAY, SEND, SAVE

REVIEW

PayPal stopped pretending it was just a checkout button.

The 2024 home-screen redesign reframed the app as a wallet — balance, Pay Later, rewards, crypto, savings — and most of it actually fits.

BY THE APP COMRADE DESK · MAY 10, 2026 · 5 MIN READ

Apple

PayPal - Pay, Send, Save

PAYPAL, INC.

OUR SCORE

7.4

APPLE

★ 4.8

PRICE

Free

For most of the last decade, opening the PayPal app felt like opening a filing cabinet. The 2024 redesign — finally rolled out by default to every iOS user through 2025 — replaced that filing cabinet with a wallet. Balance, recent activity, Pay Later, savings yield, and rewards now share one scrollable home, and the directory-of-icons era is over.

The redesign matters more than it sounds. PayPal has spent ten years bolting products onto the side of a checkout button — crypto, BNPL, savings, a debit card, a stablecoin, a small-business suite — and until last year none of them lived where you would actually find them. The new home screen is the first time the company has treated the app as the front door rather than the back office. Whether you want all of those products is a separate question. But for the 400-million-plus people who already keep a PayPal balance, the app finally behaves like one.

The redesign finally treats the app like a wallet you open daily, not a one-time checkout button you hunt for at the register.

FEATURES

The home screen is the headline change. Open the app and you land on a single feed: balance, recent activity, Pay Later eligibility, savings yield, rewards, and a row of personalised offers. The old grid of square icons is gone. Send and request live behind a single button at the bottom; tap-to-pay sits one tap away.

Underneath the cosmetic work is the same kitchen-sink product PayPal has been quietly assembling for a decade. There is a high-yield savings account through Synchrony, a buy-now-pay-later product that splits purchases into four interest-free instalments or longer financed terms, a crypto exchange covering Bitcoin, Ethereum, Litecoin, Bitcoin Cash and PayPal's own PYUSD stablecoin, a debit Mastercard that earns cashback through PayPal Rewards, and a full small-business invoicing suite buried two screens deep.

Authentication leans heavily on Face ID with a passcode fallback, and Apple Wallet integration means PayPal-backed tap-to-pay works at any contactless terminal. Send money with a phone number, an email, or a PayPal.Me link. Receiving from another PayPal user is instant; transferring to a linked bank account is free in one to three days or 1.75% for instant.

MISSION ACCOMPLISHED

No other consumer payments app can match the merchant footprint. PayPal is accepted at tens of millions of online checkouts, and its buyer protection — full refund if an item never arrives or arrives substantially not as described — remains the single best reason to use it over a debit card on an unfamiliar storefront. For freelancers and side-hustlers, the invoicing flow is unbeaten at this price (free to send; 2.99% plus a fixed fee when paid by card).

The redesign deserves real credit. The old app was a directory of features arranged by an org chart; the new one is a wallet you can actually scan in two seconds. PYUSD and crypto are tucked away rather than shoved at you, which is the right call. And the savings account quietly pays a competitive APY through an FDIC-insured Synchrony bank — a rare honest yield in a category full of teaser rates.

ROOM TO IMPROVE

Peer-to-peer is where PayPal still loses to its own subsidiary. Venmo owns the splitting-dinner muscle memory for anyone under 35, and Zelle is the default for anything moving between US bank accounts because it settles in seconds with no middleman. Sending personal money on PayPal still surfaces a "friends and family vs. goods and services" choice that confuses people, and friends-and-family transfers funded by credit card carry a 2.9% fee that feels punitive in 2026.

The app's real liability is the platform behind it. PayPal's automated risk system is famous for freezing balances on legitimate sellers — sometimes for weeks, occasionally for months — and the in-app dispute flow routes you through scripted chatbots before any human looks at your case. Recent App Store complaints centre on exactly this: locked funds, opaque "review" status, and support that answers in canned paragraphs. None of it is fixable inside the app, but it is the reason the rating you see in the store does not match what you hear from anyone who has actually been on the wrong end of it.

CONCLUSION

Install it if you sell anything, freelance, or buy from independent online merchants — the protection alone earns the slot. Keep Venmo for splitting brunch, Zelle for rent, and Cash App if you want crypto and stocks in the same drawer. PayPal's job in 2026 is being the wallet that talks to the most checkouts on the internet, and at that job it still has no peer.